DeZemler.com
Privacy Policy
Your privacy is important to us at DeZemler.

Last Updated: July 13, 2025

1. Introduction

Welcome to DeZemler ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how DeZemler collects, uses, discloses, and safeguards your information when you use our mobile application and website (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and (if provided for salon owner KYC) financial and identification details (e.g., Aadhaar, bank account details, date of birth). This information is collected when you register an account, use certain features of the Service, or complete KYC verification.
  • Image Data: Images you upload for hairstyle and beard style suggestions. These images are processed by our algorithmic engine to provide the Service.
  • Usage Data: Information about how you use the Service, such as your IP address, browser type, operating system, access times, pages viewed, and referral URLs. This may be collected automatically.
  • Transaction Data: Details about purchases you make through the Service, including plan selection and wallet transaction history (payment processing is handled by third-party payment processors, and we do not store full credit card numbers).

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account and wallet.
  • Provide personalized hairstyle and beard style suggestions based on your uploaded images.
  • Process your transactions and deliver the services you have requested.
  • Communicate with you, including sending emails regarding your account, orders, or updates to our services.
  • Verify your identity for the Salon Owner Program (KYC).
  • Improve our Service, including analyzing usage and trends.
  • Prevent fraudulent activity and ensure the security of our Service.
  • Comply with legal obligations.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share information we have collected about you in certain situations, as follows:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and algorithmic model processing via Google Cloud Platform). These service providers are obligated to protect your data.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Retention

We will retain your personal information, including uploaded images and KYC data (if applicable), for as long as your account with DeZemler remains active. If you choose to delete your account, we will delete or anonymize your information in accordance with applicable laws, subject to any legal or operational retention needs (e.g., for resolving disputes or complying with legal obligations).

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Protection Rights (India)

As per the Digital Personal Data Protection Act, 2023 (DPDPA) or other applicable Indian laws, you may have rights such as:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to grievance redressal – You have the right to lodge a complaint with us.

To exercise these rights, please contact us at askdezemler@gmail.com.

8. Children's Privacy

Our Service is not intended for use by persons under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that an individual under 18 has provided us with personal information, we will take steps to delete such information and terminate the person's account.

9. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

DeZemler
Shahpur, sector 128 noida, Delhi NCR, India
Email: askdezemler@gmail.com